With us your private data is secure.
Your private data is yours, this is why we keep this private. To make use of some of the functionality on this site we need to get some of your data like Email or a name or phone number. This data will stay private and is only needed to provide good and flawless functionality of the site.
As of the 25th of may, regulation of data is changed this is called the AVG (Algemene Verordening Gegevensbescherming). This law describes how every business in the EU should handle data. Of course we meet these requirements.
Do you want to know more about how we handle your data? Read the article below where we go in depth about this subject
Lawful reasons for storing and or using your data
The AVG insists that we only make use of your data in lawful conditions. This law also insists that we need your permission to use your data. We register your personal data to deliver contractual agreements, tailor made services and personal communication with fitting information and promotions.
We keep track of what data you give us permission to store, use and track and for what purpose we use this data.
With contractual agreements we need your data to:
- Make orders
- Up keep of delivered services
For good customer service we would like to use your personal data to:
- Comparing feedback & customer satisfaction survey
- Contact with customer support
- Visiting our website
- Visiting our social media channels
- Customer accounts
- Newsletters & E-mails
- Personal advice
We are legally obliged to share your data with the government if there is a suspicion of fraud or fraudulent activity
Who can access your personal data
Only our company has access to your personal data, only if sharing this data is required to deliver a good working site. When we share your personal data, there need to be agreements that have been made in advance with the other parties that will receive said data. On top of this, the shared data can only be used as said in the pre defined agreement
If a product gets send to your company, the delivery service provider will of course have your data that is needed to deliver said product.
Social media channels
On social media channel you can configure how these use and show you their advertisements. How you can change this can be found in the articles below:
How long do we store your data
We store your data for a reasonable amount of time, we do this so we can deliver the best experience possible with our business. We possibly store data anonymously for internal research and analysis.
In practice this means that our policy to store data means the following:
- For customers we store data for 7 years after their last order
- Tax authorities require us to store invoice, payment and order information for a period of 7 years After this period we will store the data anonymously for internal analysis and research.
- Interactive accounts of portals get deleted after 7 years
- The permissions that we have received from you, for receiving newsletters and promotions, we store this data for a time period of 7 years.
- Data that has relations to fraud or fraudulent activity will be stored for a longer time, this is required by the law
Visiting our website
Rights of your personal data
The AVG law describes all the rights customers and visitors have regarding their personal data. Want to receive a copy of all your data we have stored? Delete, change or use this data, or change preferences of subscriptions to newsletters or promotions? Please contact us at firstname.lastname@example.org
Questions or complaints
For a question or a complaint please contact use at the info down email@example.com.
Who is responsible for your data
Binancebot is responsible for all your personal data
Our contact information